Layer 4 Limited has been leading the digital transformation of The Coach Travel Group since August 2024, helping to unify IT systems across the group to improve efficiency, collaboration, and cybersecurity.
Tackling Early IT Challenges
At the start of the journey, each business in the group operated on different technology platforms, causing inefficiencies and limiting collaboration. Layer 4 was already supporting one of the businesses in the newly formed group, Alpine Travel, by successfully hosting their management software in the cloud. This early engagement positioned Layer 4 to deliver a seamless digital environment across the group and manage the integration of later acquisitions.
Supporting Business Growth
Since its launch in June 2024, The Coach Travel Group has grown rapidly, acquiring multiple coach travel operators. Layer 4 has integrated each new acquisition into the group’s Azure Virtual Desktop (AVD) and Microsoft 365, ensuring smooth operations from day one. To date, fourteen businesses have been successfully integrated.
Azure Virtual Desktop and Microsoft 365 Implementation for Connected Operations
Most recently, the Layer 4 team were onsite at the latest acquisition, Lucketts Travel, to move them from the full Google suite and Amazon Web Services (AWS) hosting environment to Microsoft. The implementation of the groups AVD and Microsoft 365 has provided Lucketts Travel with:
• Access to centralised operational tools and resources
• Enabled seamless collaboration between the teams across the multiple sites
• Strengthened cybersecurity and data protection
• Provided greater flexibility for remote and modern working conditions
“We’re thrilled to finally share our role in The Coach Travel Group’s digital transformation,” said Mark Hill, Managing Director at Layer 4. “By unifying and modernising their technology stack with Azure Virtual Desktop and Microsoft 365, we’re enabling teams across the group to work securely, efficiently, and collaboratively from anywhere.”
“Layer 4 was identified as a key partner for us from the very start,” said Andrew Luckett, CTO at The Coach Travel Group. “Their expertise in cloud systems and IT integration has made it possible to bring together fourteen businesses so far, and we have full confidence in their support as we continue to grow.”
Why efficient and secure IT systems matter for business today
This project proves the value of IT consolidation with secure cloud platforms in supporting rapid business growth. Layer 4’s experience shows how technology can streamline operations, enable collaboration across multiple locations and ensure a secure and scalable IT infrastructure.
Layer 4 has also recently been named a finalist in the CRN Channel Awards 2025 for Cloud Services Partner of the Year, highlighting their commitment to delivering secure, scalable and transformative cloud solutions that drive real outcomes.
Looking Ahead
Layer 4 continues to work closely with The Coach Travel Group, ensuring that every new acquisition is integrated smoothly and that the group’s IT infrastructure stays secure, scalable, and optimised for operational excellence.
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