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Layer 4 Celebrates 2 Years Of Business IT Support

Published on 14 Oct, 2025

Layer 4 is celebrating its second birthday!

Since launching in 2023, Layer 4 has been on a clear mission. The goal has always been to help businesses work smarter, stay secure, and operate more efficiently.

Over the past two years, the company has partnered with more than 70 businesses across Education, Healthcare, Finance, Manufacturing, Hospitality, Logistics, and Professional Services.

As a result, organisations have been able to work more reliably, productively, and with greater confidence in their technology.

During this time, the business has also grown significantly. The team has expanded from four to ten employees, bringing together a group of skilled professionals.

Importantly, everyone shares the same focus: delivering smart IT solutions alongside proactive, caring support. This approach ensures customers can work smarter, stay protected, and continue to succeed.

“From day one, our goal has been simple: we put the customer at the forefront of everything we do,” said Mark Hill, Managing Director at Layer 4.

“Over the past two years, we’ve loved helping customers reduce downtime, keep systems secure, and adopt solutions that prepare them for the future. Above all, seeing them succeed is what drives us every day.”

Jem Blackford, Operations Director at Layer 4, added:

“Every project we take on is about helping teams work smarter and more efficiently. Whether it’s day‑to‑day support or implementing new solutions, we make sure technology drives success — not headaches.”

Highlights from the past two years

  • Supported over 70 businesses across multiple sectors
  • Grown customer base and revenue by 140%
  • Maintained a 5‑star customer satisfaction rating
  • Delivered 46 projects improving security, scalability, and efficiency

As the business enters its third year, the focus remains firmly on the future.

The team continues to explore smarter ways to support customers, embrace new technology, and help organisations thrive in an ever‑changing digital world.

Learn more about our services and solutions.