How We Protect Your Personal Data
Privacy Policy
We understand that sharing personal information requires trust. At Layer 4, we take that trust seriously and are committed to protecting your privacy at every step.
This Privacy Policy explains how Layer 4 Limited (“we”, “us” or “our”) collects, uses, stores, and protects your personal data whenever you interact with us — whether you are browsing our website, getting in touch, or working with us as a customer, supplier, partner, or job applicant.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal Data We Collect
We collect personal data only when necessary and with your knowledge. This may include situations where you:
- Submit an enquiry or request information
- Register for or use our services
- Purchase products or services
- Apply for a job
- Contact us by phone, email, or online forms
The personal data we collect may include your name, company name, postal address, email address, telephone number, and any other information you choose to provide.
Non‑Personal and Technical Information
We may also collect non‑personally identifiable information based on how you use our website, such as pages visited, time spent on the site, and browser or device information.
This information helps us improve website performance, usability, and overall service delivery.
How We Use Your Information
- Provide and manage our products and services
- Respond to enquiries and support requests
- Manage contracts, billing, and payments
- Improve our services and customer experience
- Comply with legal and regulatory obligations
Marketing Communications
If you have opted in, we may contact you with information about our products, services, events, or updates.
You can change your marketing preferences or opt out at any time by emailing info@layer4.co.uk.
Monitoring of Communications
In accordance with UK law, we may monitor or record communications (including calls and emails) for quality assurance, training, security, fraud prevention, and compliance purposes.